About Us

Heating and Cooling Specialists

About ERCAN'S

Ercan's has been serving customers in Ottawa and surrounding areas for over 35 years. We strongly believe that every customer deserves energy-efficient options, fair prices, and amazing customer service. Our knowledgeable group of professionals works together to provide top-of-the-line heating and air conditioning services. No job is too big or small for us.

We provide HVAC installation, service, and repairs to residential and commercial customers in and near Ottawa. Our professional team is bonded, insured, and has a proven track record for delivering excellent service every time. We can service, maintain, and install every brand of air conditioning equipment. If you would like a free estimate, go ahead and give us a call!

Questions & Answers

Frequently Asked Questions

We understand the importance of clarity and are here to provide answers to your most common queries.

How often should I have my HVAC system serviced?

It’s recommended to service your HVAC system at least twice a year — once before summer for your air conditioning and once before winter for your heating system.

What are the signs that my HVAC system needs repair?

Common signs include unusual noises, inconsistent temperatures, higher energy bills, and poor airflow.

Are your technicians certified and insured?

Yes, all our technicians are fully certified, licensed, and insured to provide professional and reliable HVAC services.

How long does an HVAC system typically last?

With proper maintenance, most HVAC systems last between 10 to 15 years, depending on usage and brand quality.

What is the average life of an HVAC unit?

The majority of HVAC units can last 15 to 20 years assuming they are properly maintained. You may need an occasional repair along the way, but Ercan's can usually catch and fix small problems during annual checks.

What is SEER?

This refers to the Seasonal Energy Efficiency Rating (SEER). Every air conditioner has one. The higher the number, the more efficient your unit is. The current industry minimum is 13 for new air conditioners, but some cutting edge equipment can reach a SEER as high as 21. While a unit with a higher SEER may have a higher initial cost, the lower monthly operating costs would save you money over the life of the system.

How often does my HVAC unit need maintenance?

On average, you should have your HVAC system serviced once a year as part of spring cleaning. Routine preventative service can help extend the life of your unit.

Do you offer emergency HVAC repair services?

Yes, we provide 24/7 emergency repair services to ensure your comfort is restored as quickly as possible.

What types of HVAC systems do you install?

We install central air conditioning systems, ductless mini-splits, heat pumps, and furnaces, customized to fit your needs.

How can I reduce my HVAC energy costs?

Regular maintenance, proper insulation, using energy-efficient equipment, and setting your thermostat to optimal temperatures can help reduce energy costs.

How can I improve the energy efficiency of my HVAC system?

Regular maintenance, cleaning/replacing filters, sealing ductwork, and upgrading to a programmable thermostat can significantly improve efficiency.

What is the cost of a new system?

This will depend on the size of your home and the type of unit, but you can expect to pay around $2,500 on average. Keep in mind that if money is an issue, we can help you explore different financing options.

Should I set my thermostat fan switch to "auto" or "on" when running my AC?

In the interest of keeping cooling costs down, you should use the “auto” setting so that the fan runs only when needed to maintain the set temperature. However, if you prefer a more consistent temperature, then the “on” setting will ensure uninterrupted airflow. This can be beneficial if you have asthma or allergies because the air would be constantly filtered as it flows through the system.

Schedule an Appointment

Contact us today for a free estimate or to request service.

About Ercans

Ercan's is Ottawa’s top choice when it comes to professional HVAC installation, service, and repairs for residential and commercial customers. Our main goal is to make sure that we recommend the right HVAC solution at the right price to every customer. We offer a 100% satisfaction guarantee to all of our customers. If you’re not completely satisifed with our work, then we promise to make it right.

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